🛠️ Maintenance and Repairs

• How often should I service my HVAC system? We recommend maintenance appointments twice a year—once for the heating system (in the fall) and once for the air conditioning (in the spring).  

• How often should I change my air filters? We recommended frequency is generally every 1-3 months, depending on the filter type, usage, and whether you have pets.  

• What are the signs my HVAC system needs repair? Common indicators include unusual noises (like banging or buzzing), inconsistent temperatures, poor airflow, a frozen air conditioner, or a sudden increase in energy bills.  

• Should I repair or replace my old system? Consider replacing a system that is 10–15 years or older, frequently breaks down, or is no longer energy efficient.  

• Do you offer maintenance plans? Yes we offer plans that include annual tune-ups, priority scheduling, and discounts on repairs.  

💰 New System and Efficiency

• What size HVAC system do I need for my home? We should perform a load calculation (often using Manual J guidelines) based on your home's square footage, insulation, number of windows, and climate to ensure proper sizing.  

• How is the efficiency of equipment measured? For air conditioners, this is measured by the SEER (Seasonal Energy Efficiency Ratio). A higher SEER rating indicates greater energy efficiency.  

• What brands and models do you recommend? We will discuss different brands, their pros and cons, and high-efficiency options based on your budget and priorities.  

• Are there any local utility rebates or tax credits available? We are Wattsmart and Thermwise professional vendors and can get you maximum rebates from any program available in your area.

• What is the warranty like on a new HVAC system? New systems often come with a manufacturer's parts warranty (typically 5-10 years), and the company may offer a separate labor warranty.

📄 Company Credentials and Service

• Are you licensed and insured? Yes! We are certainly licensed and insured. This is a critical question to ensure the company and its technicians are properly qualified and that you are protected from liability if an accident occurs.

• Can you provide a written, itemized estimate? Definitely, we can write an itemized quote for any project you are working on.

• What are your emergency service hours and fees? HVAC problems can happen anytime, so we offer 24/7 service. After hours in 199$ service call and late night is 299$ service call.

• Do your technicians have certifications? Our technicians are trained and certified.